Business Operations

    AQA
    GCSE

    Business Operations encompasses the internal processes and activities a business undertakes to produce goods or services. It involves managing resources, optimizing workflows, and ensuring efficiency to meet customer demand and achieve organizational objectives. Understanding operations is crucial for businesses to maintain competitiveness, control costs, and deliver quality products or services effectively.

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    Objectives
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    Exam Tips
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    Pitfalls
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    Key Terms
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    Mark Points

    Learning Objectives

    What you need to know and understand

    • Production methods
    • Procurement
    • Customer service

    Key Terminology

    Essential terms to know

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